Frequently Asked Questions
Browse our most frequently asked questions below. If you can't find what you're looking for, our team is always happy to assist.
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General Questions
Where are you based?
We are based in KwaZulu-Natal and supply customers throughout South Africa, subject to delivery availability.
Do you sell to both businesses and individuals?
Yes. We supply both retail customers and commercial clients, including restaurants, bars, clubs and hotels.
Orders & Delivery
How do I place an order?
Simply browse our online store, add your products to your cart, and complete the secure checkout process.
Do you deliver?
Yes. We offer delivery to selected areas across South Africa.
How long does delivery take?
Delivery times vary depending on your location and product availability. Once your order has been processed, you'll receive updates on your delivery.
Can I collect my order?
Collection may be available for selected orders. Please contact us before placing your order to arrange collection.
Returns & Refunds
Can I return my order?
If there is an issue with your order, please contact us as soon as possible. Returns and refunds are handled in accordance with our Returns Policy and South African consumer legislation.
What if my order arrives damaged?
Please notify us immediately and provide photographs of the damaged items and packaging so we can resolve the issue as quickly as possible.
